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Security & Privacy Policy

Security

We take your payment security very seriously and this is why we have chosen to use Netbanx, the an independent secure online payment service provider; which is fully approved by all major UK acquiring banks. We do not store credit card details on our website. Instead, once you have confirmed that you wish to proceed with your order and make a payment, you will be transferred to the secure Netbanx site.

Please note all transaction information passing to Netbanx is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted. Nothing passing to the Netbanx servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

Having entered your details, Netbanx will carry out cardholder validation checks, using all the latest fraud prevention methods, and gain authorisation for payment from your card issuer. Netbanx has multiple private links into the banking network that are completely separate from the Internet and which do not cross any publicly accessible networks. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with.

At this point no money will be debited from your account. This will only happen when your order is ready to be despatched and Bliss Gifts instruct Netbanx to release the payment that has been authorised. Please note that in the event that the issuer of your payment card refuses to, or does not, for any reason, authorise payment to us, we cannot be liable for any delay or non-delivery of your order.

If you would like further details, or have any questions, about the service Netbanx provide please visit www.netbanx.com.

Privacy

We value your privacy The Bliss Gift Consultancy is committed to protecting your privacy. We will only use the information we collect from you lawfully (in accordance with the Data Protection Act 1998). The type of information we may collect about you includes: your name; address; phone number; email address; and product purchase history. As indicated above we do not hold credit or debit card details. The type of use this information may be put to includes (but not exclusively): administration and fulfillment of your account or order; the prevention and detection of fraud; to administer any prize draws or competitions you enter; analysis and assessment of customer trends to improve our services and product offerings; and from time to time, to send you relevant information about products or services we believe may be of interest to you. (Please note if you do not wish to receive marketing information simply let us know by sending an email to enquiries@giftsatbliss.co.uk or clicking the unsubscribe link on any emails sent.)

We endeavour to take all reasonable steps to protect your personal details. However, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing information and dealing on-line over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default. You have the right to see personal data (as defined in the Data Protection Act) we keep about you, upon receipt of a written or email request. If the information we hold is incorrect we will of course delete or correct it promptly. If you have any comments or queries in connection with our privacy policy, please email us at enquiries@giftsatbliss.co.uk.

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Bliss Gifts, 20 Duke Street, Darlington, County Durham, DL3 7AA.
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